Fast · direct · personal
Our Dutch helpdesk makes the difference
Where else will you find that: a helpdesk you can simply call, where they pick up the phone, speak to you in Dutch and where you usually get the same support colleague on the line? That is what makes MailCamp unique.
Why our support
Personal help, simply at MailCamp
Dutch helpdesk
Fast, personal support in Dutch. How good is that!
Quick response
A quick reply every time, especially when you need it fast. Simply at MailCamp!
One dedicated point of contact
As a local partner we know your market and we know what matters to our customers.
Training & advice
Brush up your MailCamp knowledge or just want to brainstorm? Book a session or a full training.
More about trainingWe are here for you!
MailCamp is more than great software
MailCamp is your partner, helping you with every aspect of email marketing. With user-friendly software and a team of professionals, we are here for you every day. Our mission is to make you successful with email marketing. With powerful, affordable software and professional Dutch support, we make a difference every day.
It starts before you have even decided to become a customer. Every prospect automatically gets a complete, personal tour of our software. That way you get a good impression and all the basic knowledge you need to start with MailCamp with confidence.
And once you become a customer, you keep one dedicated point of contact for support. They know your situation and help you quickly and personally. Promise!
Someone on the line straight away
One dedicated point of contact
MailCamp is more than just the most pleasant email marketing software. We are your partner for practical support and sound email marketing advice.
- One dedicated point of contact for all your support
- Knows your situation and helps you quickly and personally
- All with one goal: making you successful with email marketing
Where else will you find that? A helpdesk you can simply call that speaks to you in Dutch? And you often get the same person on the line who already knows you!
More than support
From training to complete peace of mind
Training and advice
MailCamp is user-friendly email marketing software. Even so, training can sometimes be useful. For example when colleagues leave the organisation and new people have yet to get started with MailCamp. A hands-on MailCamp training (online or on location) is then the answer.
Especially if your organisation consists of larger teams, training is a quick way to get big groups up to speed on all the ins and outs of our software. Only by knowing all the features and email marketing possibilities can opportunities be fully exploited. If you succeed in your mission, our job is done.
View training & adviceMailCamp = full service
MailCamp is a full-service email marketing provider. That means we can support your organisation in every aspect of email marketing: from strategy and design to implementation.
Do you lack the knowledge or the time (because you want to keep your focus on your core business)? Bring us in to take your complete email marketing off your hands.
Get in touchContact
Need support or advice?
Our helpdesk helps you with practical support and advice.
Help Center
Browse our Help Center with a wide range of articles about the software.
Go to the Help CenterFAQ
Frequently asked questions
At MailCamp we answer all your questions about our innovative software solutions and services.
How quickly does your Dutch helpdesk respond to support questions?
Our Dutch helpdesk responds extremely quickly to support questions. Whether you call or email, you always get a prompt, adequate response. You can see this, for example, in the many glowing reviews on Kiyoh, which are mainly about our support.
Where is my data stored and can I get a data processing agreement (DPA)?
All your data is hosted in our Dutch data centre. We guarantee that all your data is and stays within the EU! A data processing agreement is available as standard. Our helpdesk will tell you exactly where to find it and how to sign it.
How do you make sure my newsletter lands in the inbox and not in spam?
From the moment you become a customer, we help you improve your deliverability: we help you set up SPF, DKIM and DMARC records, help warm up (sub)domains and advise on a good sending frequency. We keep your address list in good shape: we recommend double opt-in, process bounces and unsubscribes and clean out inactive addresses. We also review the content and layout with you.
Is MailCamp GDPR compliant and ISO 27001 certified?
Yes. MailCamp is ISO 27001 certified and GDPR proof. We offer a data processing agreement (DPA), data storage in the Netherlands/EU and privacy by design.
Try MailCamp free for 30 days
Experience all the features for yourself, with our Dutch helpdesk right beside you. You are not tied to anything.